Requirements & Conditions

  • Webinar Platforms (Updated regularly for privacy and security)
    • Our platform for hosting webinars is through Zoom and the archival platform is through Vimeo.
    • Our platform for viewing the online presentation is Moodle you will need to allow access from your end for participants,  we will provide the login and password for them to access the powerpoint presentation.
  • Your System Requirements for Live Recordings at Home or Office
    • An internet connection – broadband wired or wireless (3G or 4G/LTE)
    • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
    • A webcam or HD webcam – built-in or USB plug-in or, a HD cam or HD camcorder with video capture card
  • Supported browsers for Live Recordings at Home or Office
  • Payments
    • All sessions require payment to be made 21 days prior to the booked session to be able to receive log in link for live or pre recorded training webinar.
    • No refunds will be given on unattended live webinars.
  • When you have paid your online training fee you will receive
    • Login and password of the scheduled broadcast or of the archived recording
    • We will email you the detailed training notes in PDF format of the program you paid for.
    • Certificate of attendance will be set to your organisation after you have returned your online feedback sheets at the completion of the program duration.
  • Practice of Physical Techniques – Conditions
    • Ensure you have a safe environment to exercise within, for example, ensure that the exercise area is clear and free from obstructions or other potential hazards or risks e.g. coffee table, pets.
    • At the commencement of the session you are participating at their own risk;
    • A suitable, non-slip floor space is required and any potential obstructions in the vicinity are removed before they participate;
    • To avoid activities if they have, or suspect they may have any current health concerns, injuries, aches and pains;
    • Avoid the use of any sharp instruments of any description;
    • Avoid physical contact with other participants and where appropriate, adhere to social distancing guidelines;
  • Live Broadcast Access
    • Limit up to 30 students or per/head rate applies
    • View the virtual white board 
    • See the slides presented by the facilitator
    • See the trainer live as you ask questions  at the end of the presentation  
  • Unable to attend the Live Broadcast
    • If you cannot make the ‘live’ session, then you can watch and listen to the program within the following 2 weeks from the original scheduled training webinar date.
  • Archive Recording Access  
    • Unlimited numbers charged per group applies
    • Access to the webinar is valid for the that term you have paid for only.
    • Access the class in your own time & convenience.
  • Pre Recorded Webinar Access
    • Unlimited numbers charged per group applies
    • Access to webinar is valid for 7 days each recording only
    • Access programs that meet your specific needs
    • Receive full detailed outline of the program content before you buy.