Requirements & Conditions

  • Your System Requirements for Live Recordings at Home or Office
    • An internet connection – broadband wired or wireless (3G or 4G/LTE)
    • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
    • A webcam or HD webcam – built-in or USB plug-in or, a HD cam or HD camcorder with video capture card
  • Supported browsers for Live Recordings at Home or Office
  • Payments
    • All sessions require payment to be made 21 days prior to the booked session to be able to receive log in link for live or pre recorded training webinar.
    • No refunds will be given on unattended live webinars.
  • When you have paid your online training fee you will receive
    • Login and password of the scheduled broadcast or of the archived recording
    • We will email you the detailed training notes in PDF format of the program you paid for.
    • Certificate of attendance will be set to your organisation after you have returned your online feedback sheets at the completion of the program duration.
  • Practice of Physical Techniques
    • Observing social distancing you may choose not to participate in any of the physical moves. Instead you will be required to view the video demonstration and answer some questions to ensure you have understood the key principles in staying safe.
    • Alternatively you can participate for only a short period of time observing the social distancing and washing hands before and after each 5 min period of physical practise or wear gloves.
      • You must have read and understood the staff waiver form regarding the practice of the physical techniques in the webinar.
      • Practice of the physical techniques is at your own risk and should be done slowly and carefully without any strength and stop immediately if you experience any pain and notify your supervisor or manager.
      • All physical moves are to only be practices once you have viewed the webinar instructional videos and listened to the facilitators warning around practice and you have followed the instructions in your handouts.
  • Live Broadcast Access
    • Limit up to 30 students or per/head rate applies
    • View the virtual white board 
    • See the slides presented by the facilitator
    • See the trainer live as you ask questions  at the end of the presentation  
  • Unable to attend the Live Broadcast
    • If you cannot make the ‘live’ session, then you can watch and listen to the program within the following 2 weeks from the original scheduled training webinar date.
  • Archive Recording Access  
    • Limit up to max 40 students
    • Access to webinar is valid for 48 hours only
    • Access programs that meet your specific needs
    • Receive full detailed outline of the program content before you buy
    • Use our programs without being a computer expert
      • our programs have been developed specifically by us for our clients,
      • email us question at the completion of the presentation